Terms and conditions
Terms and Conditions
Last Updated: 12/16/25
These Terms and Conditions ("Terms") govern your access to and use of this website and any purchases made through it. This website operates an online e-commerce shop selling handmade, made-to-order silver rings for men. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you may not use the website.
1. Business Information
This website is operated by Maktub and Co. ("Company," "we," "us," or "our").
Business Location: United States
2. Eligibility
You must be at least 18 years old to place an order on this website. By using the website, you represent and warrant that you meet this requirement.
3. Products – Handmade & Made-to-Order
All products sold on this website are handmade and made to order silver rings for men. As a result:
- Each ring is unique and may vary slightly in appearance
- Measurements, finishes, and textures may show minor variations
- Production times vary and are estimates only
By placing an order, you acknowledge and accept these characteristics.
4. Custom Orders
Because our rings are made to order and may be customized (including ring size, finish, engraving, or design adjustments):
- All sales are final
- Custom orders cannot be canceled once order has been placed
You are responsible for choosing accurate sizing at checkout.
5. Pricing and Payments
- All prices are listed in U.S. Dollars (USD)
- Prices may change without notice
- Payment must be completed at checkout before order is placed
We accept payments through secure third-party payment processors. We do not store your full payment information.
6. Order Acceptance
We reserve the right to:
- Accept or reject any order
- Cancel orders due to pricing errors, fraud concerns, or order limitations
If an order is canceled after payment, a refund will be issued to the original payment method.
7. Shipping
Shipping
- Shipping timelines are estimates and not guaranteed
- We are not responsible for delays caused by carriers, weather, customs, or other factors outside our control
- Risk of loss passes to you upon confirmed delivery
8. Returns, Exchanges, and Refunds
Due to the made-to-order nature of our products:
- Returns and exchanges are not accepted for custom or made-to-order rings
- Refunds are only issued if the item arrives damaged or incorrect
Any issues must be reported within [7 days] of delivery, with clear photos. Buyer/customer is responsible for the return costs of shipping.
9. Intellectual Property
All content on this website, including designs, product images, text, logos, and graphics, is owned by or licensed to the Company and is protected under U.S. intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with site security or operations
- Submit false or misleading information
11. Disclaimer of Warranties
The website and products are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.
12. Limitation of Liability
To the fullest extent permitted under U.S. law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless the Company from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to conflict-of-law principles.
15. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting to the website.
16. Contact Information
Email: d[email protected]